Terms and Conditions

1. About Us

Abraham Baron Solicitors is a law firm registered in England and Wales. We are authorised and regulated by the Solicitors Regulation Authority (SRA Number: 8015847).

2. Professional Regulation

As a firm authorised and regulated by the Solicitors Regulation Authority, we are subject to the SRA Standards and Regulations, which can be accessed at www.sra.org.uk.

Our professional indemnity insurance is provided in accordance with the Solicitors Indemnity Insurance Rules.

3. Scope of Services

Abraham Baron Solicitors provides specialist legal services in the following areas:

• Personal Injury Claims
• Housing Disrepair Claims
• Immigration Law
• Military Hearing Loss Claims

Any advice or services provided are limited to English and Welsh law and are current at the date given.

4. Client Engagement

When you instruct us, we will send you a letter of engagement (client care letter) which will set out:

• The scope of work we will undertake
• Our fee structure and billing arrangements
• Key responsibilities of both parties
• Our terms of business
• Information about our complaints procedure

The terms in the client care letter will form part of the contract between us and should be read in conjunction with these Terms and Conditions.

5. Fees and Payment

Many of our services operate on a "No Win, No Fee" basis (Conditional Fee Agreement). The specific fee arrangement for your matter will be clearly explained in your client care letter.

Where applicable:

• We will provide you with clear information about our fees before you commit to using our services
• We will inform you of any circumstances which may affect the level of fees
• Payment terms will be outlined in your client care letter
• We reserve the right to charge interest on overdue accounts at 8% per annum above the Bank of England base rate

6. Client Responsibilities

You agree to:

• Provide complete, accurate and timely information and instructions
• Respond promptly to our communications and requests for information
• Inform us immediately of any changes to your contact details
• Attend meetings and appointments as required
• Comply with court orders and procedural requirements
• Inform us of any deadlines of which we may not be aware

7. Confidentiality

We owe you a duty of confidentiality regarding your affairs. We will not disclose information about you or your matter to third parties without your consent, except where:

• We are required to do so by law
• We are required to do so by our professional obligations
• It is necessary to pursue or defend a claim on your behalf
• You have given us permission to do so

8. Data Protection

We are committed to protecting your personal data in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Please see our Privacy Policy for full details on how we collect, use, and protect your personal information.

9. Limitation of Liability

Our liability to you is limited as follows:

• We will not be liable for any losses caused by factors outside our reasonable control
• Our aggregate liability shall not exceed the amount of our professional indemnity insurance cover
• We will not be liable for any indirect or consequential losses
• Nothing in these terms excludes or limits our liability for death or personal injury caused by our negligence, fraud or fraudulent misrepresentation, or any other liability that cannot be excluded by law

10. File Retention and Storage

After your matter is concluded, we will retain your file in accordance with our regulatory obligations and internal policies. We will store your file securely for a minimum period of 6 years, after which it may be destroyed.

If you require your original documents to be returned, please inform us in writing. We may retain copies for our records.

11. Termination

You may terminate our services at any time by giving us written notice. We may terminate our services to you in certain circumstances, including:

• If you fail to provide adequate instructions or information
• If you fail to pay our fees in accordance with agreed terms
• If we consider there is a conflict of interest
• If continuing to act would breach our professional obligations

In the event of termination, you will remain liable for any fees incurred up to the date of termination.

12. Complaints Procedure

We are committed to providing a high-quality service. If you are unhappy with any aspect of our service, please contact us immediately:

We will investigate your complaint and respond within a reasonable timeframe. If we are unable to resolve your complaint, you may refer the matter to the Legal Ombudsman:

13. Governing Law

These Terms and Conditions and any contract between us shall be governed by and construed in accordance with English law. The courts of England and Wales shall have exclusive jurisdiction to settle any disputes.

14. Money Laundering

We are required by the Money Laundering, Terrorist Financing and Transfer of Funds Regulations 2017 to verify the identity of our clients and, where applicable, beneficial owners. We may require you to provide appropriate identification documents and evidence of address. We may also conduct electronic verification checks.

15. Changes to Terms

We reserve the right to update these Terms and Conditions from time to time. Any changes will be posted on our website with an updated revision date. Continued use of our services following such changes constitutes acceptance of the revised terms.